FAQs

Frequently Asked Questions

What is Groov?

Groov is a leading workplace wellbeing platform, that integrates into your natural flow of work, used by hundreds of workplaces globally. We are all about feeling good and functioning better. And this applies to the workplaces, leaders and people we work with. Being in your Groov is a place, a destination. We lift wellbeing which helps engagement and performance.

How do we help?

How do we solve for the workforce challenges of today: Talent acquisition and retention, inclusion, innovation, engagement, wellbeing How do we create a workplace wellbeing culture that helps us to overcome these challenges in a sustainable way? How do we cater for the unique needs of our people, as one size doesn’t fit all when it comes to wellbeing? These are the types of questions we are getting every day from Senior Leaders connecting with us for advice and exploring Groov. And the data doesn’t lie - even pre-Covid data shows in a mentally well workplace employees are nearly 6 times more likely to be engaged, 32% less likely to quit, 125% less likely to burnout and 29% more productive.*

Moving to that culture of wellbeing is hard, so Groov helps tackle it at an organisational, leadership and individual level. Our workplace wellbeing platform uses six key elements, tailored to the workplace, creating a blueprint for change and an enduring wellbeing first approach.

 

Leading companies partner with us as we support their strengths, identify where they can improve, and quickly move them, their leaders and their people to positive action.

Evidence based and science backed, Groov is like your always-on wellbeing champion, driving sustained change in your workplace.

*Wellbeing Lab 2018 Workplace Survey - The State of Wellbeing in Australian Workplaces

"If we bake mental wellbeing into the day to day workplace, it’s simple - organisations will operate better, leaders will lead better, and individuals will live and work better." Sir John Kirwan, Co-Founder of Groov.

 
 

Who is Groov for?

As a workplace wellbeing platform, the exciting thing is that organisations of all sizes can get incredible benefits. If you take a look at our plans page, there are companies with a handful of employees working with us, up to large multinationals with 1000s of employees.

Individual wellbeing

It’s built on six pillars of wellbeing – CHILL, DO, CONNECT, MOVE, CELEBRATE, ENJOY. These come to life as small daily actions. Doing one thing a day from each of these pillars will help you feel good, function well and bounce back from stress. By making these daily habits, over time you should feel more positive, resilient, and able to get the most out of life.

Leadership wellbeing

To make change in an organisation, it is important to lift the leaders. Groov enables them to know how to look after their own wellbeing, but also equips them to lead wellbeing to lift their teams within the organisation. As the facilitators of organisational wellbeing, they have a huge role to play.

Organisational wellbeing

Every workplace is different. Groov’s real time insights looks at the state of workplace wellbeing and provide a tailored approach for progress. 

Strengths are identified, along with opportunities for improvement within areas such as psychological safety, communication, conflict management and change management. 

With the areas to improve identified, action based solutions provide support every step of the way and gauge improvement over time.

My company just launched Groov! How do I get started?

Great! Your company has probably worked with our amazing Customer Success team to put a launch plan together to officially kick off the partnership. If you have come here looking for the Groov App to download, simply head to your app store and access it from there.

Where is Groov available?

Groov is serving customers predominantly in the UK, Australia and New Zealand, but stay tuned as we begin opening in new markets. To stay updated, make sure to join our Groov Insider community.

About the free public version of Groov

In April 2020, a free public version of the Groov App (formerly Mentemia) was launched, specifically to help with the stress and anxiety caused by the Covid-19 pandemic. In Australia a free version was supported from May 2020 until August 2021 with the support of AIA. In New Zealand, with the ongoing support of the Ministry of Health, a public version of the Groov App is freely available, helping individuals with the tools and techniques they need to stay well.

Where can I access it?

The free public version of the Groov App is available in the New Zealand app store. If you are one of our workplace customers, make sure to sync up your App account with your work to unlock all the benefits and your ‘Workplace Zone’.

What’s in the Groov app?

In the app you’ll find:

  • Personality quizzes to help you get to know yourself better

  • Breath training tool to control stress and bring calm to your day

  • Mood tracker to help notice patterns, triggers and find opportunities for change

  • Worry map tool to help let go of worries and create an action plan

  • Wheel of kindness to inspire acts of kindness for others

  • Positive daily content including articles, videos and more

  • Soundscape mixer to get creative and customise the perfect soundscape for sleep, meditation, focus or relaxation

  • Courses and collections designed to help level up your mental wellbeing and workplace wellbeing knowledge. 

For the Groov app, what devices are supported?

For the optimum experience, we recommend using the following devices and operating systems:

Apple iPhone, iPod Touch with iOS 10+

Android phones with Android 5+

The app will also function on most tablets (iOS & Android) but we recommend using it on your smartphone for the best experience.

Is the information secure?

All of your information is secure and your employer cannot see your personal data. We take security and your privacy extremely seriously.

No sensitive or personal information that could be traced back to you is ever shared with anyone. The only time your data will be shared is if we receive a direct request from you to receive a copy of your data.

I need help right now. Can Groov help?

The Groov app is purpose-built for working age people but can be used by ages 12 and up. Groov provides useful information and tools to help people build healthy daily habits that enhance their mental wellbeing and resilience.

Please note

That the Groov App has not been designed to help people in a crisis situation or as a stand-alone tool for people experiencing mental health difficulties.

 

If you are in distress or need to talk to someone about your mental wellbeing, please call or text:

999 - For support in the UK

1300 22 4636 - For support in Australia

1737 - New Zealand’s free 24/7 mental wellbeing hotline

 

Can’t find the answer you are looking for?

Visit our Help Centre or contact us at support@groovnow.com