Privacy collection statement

Your privacy is very important to us

Groov Limited (Groov or our, us or we) complies with the Privacy Act 1993 (the NZ Privacy Act), Health Information Privacy Code (Code) and the Privacy Act 1988 (Cth) (AU Privacy Act), which incorporates the Australian Privacy Principles (APPs). Further information can be found in our Privacy Policy.

By proceeding with submitting your requests on this website, you consent to us collecting your personal information and using it as described here and in the Privacy Policy, including data automatically collected from your device and information about your health and wellbeing you provide. If you do not consent to this, do not proceed. You can withdraw your consent at any time by deleting the app from your phone. Our usual process of collecting personal information is to collect the personal information directly from you but when organisations sign-up to provide our Programme to their staff, we may collect personal information about you from those organisations.

Our primary purposes for collecting your personal information are to identify you and grant you access to your account, provide you with the Programme, provide you with customised information and content, send you relevant notifications, let you know about our policies and terms and changes to the Programme, provide you with technical support and respond to your questions or concerns and other customer care related activities.

If you do not provide us with your personal information when requested to do so, we may not be able to provide you with our other services.

We may share your personal information with our third-party service providers and contractors in the course of operating our business.

We operate in Australia and New Zealand so your personal information may be disclosed to our personnel and contractors in Australia and New Zealand. Otherwise, we generally do not disclose your personal information to overseas recipients.

You have a right to access any personal information we hold and may ask us to update or correct your personal information. For more information on how you can access your personal information or contact us with any questions or privacy-related complaints, please see our Privacy Policy. The policy also contains information about how we will deal with a privacy related complaint.

© Groov Limited 2022